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Terms & Conditions and Privacy Policy – ZanzibarLifestyle Travel

Read ZanzibarLifestyle’s Terms & Conditions and Privacy Policy to understand our booking rules and how we protect your personal data. Book with confidence and transparency.

Terms & Conditions

Welcome to ZanzibarLifestyle! Please read these Terms & Conditions carefully before booking any of our services.

1. Booking and Payment

  • Bookings are confirmed upon receipt of a deposit or full payment, depending on the tour/package.

  • We accept payments via bank transfer, credit/debit cards, or approved online methods.

  • Prices are quoted in USD and include applicable taxes unless otherwise stated.

2. Cancellation and Refunds

  • Cancellations made more than 14 days before the tour start date will receive a full refund minus any transaction fees.

  • Cancellations made between 10 to 5 days prior to the tour will receive a 50% refund.

  • Cancellations less than 5 days before the tour or no-shows are non-refundable.

  • Some tours may have special cancellation terms, which will be communicated before booking.

This policy is designed to balance flexibility with fairness — we understand plans change, and we want to accommodate you as much as possible while also managing the preparations and costs involved in running quality tours. This helps ensure a win-win for both our clients and ZanzibarLifestyle.

3. Changes and Modifications

  • Clients may request changes to bookings subject to availability and may incur additional costs.

  • ZanzibarLifestyle reserves the right to modify or cancel tours due to weather, safety concerns, or unforeseen events. In such cases, we will offer alternatives or full refunds.

4. Liability

  • Clients participate in all activities at their own risk.

  • ZanzibarLifestyle is not responsible for personal injury, loss, or damage to personal belongings during tours.

  • Clients are responsible for securing travel insurance that covers health, accidents, and cancellations.

5. Client Responsibilities

  • Clients must ensure they meet health and fitness requirements for specific activities.

  • Visas, vaccinations, and travel documents are the client’s responsibility.

  • Clients should follow the guidance and instructions of our guides and staff for safety.

6. Force Majeure

  • ZanzibarLifestyle is not liable for any failure or delay caused by events beyond our control, such as natural disasters, political unrest, or pandemics.

7. Governing Law

  • These terms are governed by the laws of Tanzania.